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Search guides on auctions, payments, shipping, verification, fees, and account basics.

11 help articles

Getting StartedHow do I explore Bidit?›

Browse public products, sellers, and show schedules. Sign in before opening a live room. All content on this site is an illustrative frontend preview.

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How Auctions WorkWhat is the difference between standard and sudden death?›

Standard auctions may extend when a valid bid arrives in the seller’s displayed final-seconds window. Sudden-death auctions have a fixed timer and never extend or reset for new bids.

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Bidding RulesCan I withdraw a bid?›

Bids are binding and cannot be withdrawn. If you win, you agree to purchase. Before any real bid, the UI must show the auction rules, next bid, valid saved payment method requirement, and confirmation notice.

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Bidding RulesHow is a winner decided?›

The highest valid bid at the end wins, subject to correction of clear system errors. The platform’s recorded bid and timer outcome are used to determine the result.

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PaymentsWhen is an auction winner charged?›

An auction win initiates payment immediately. There is no ten-minute grace-period checkout. Supported payment methods must be capable of the required processing; not every displayed method has the same capability.

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ShippingHow can I follow a shipment?›

Completed sales require shipment tracking. An eligible order page should show courier, tracking number, and delivery progress. The shipment deadline remains pending final policy approval.

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Buyer ProtectionWhat kinds of issues may qualify?›

A missing item, material difference from its description, counterfeit item, or damage caused by poor packaging may qualify under the final Buyer Protection policy. Refunds are not unconditional.

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Seller VerificationCan anyone go live to sell?›

No. Seller approval is required before selling or going live. Verification documents may be required based on the final application requirements.

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FeesWhich seller fees are shown in the demo?›

The current draft provides illustrative figures: 7.5% of item price for commission, 2.5% of order total for processing, and an optional shipping label at cost. Payout timing and promotions remain unfinalized.

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Account SecurityWhat does this demo sign-in store?›

Any valid-looking email and nonempty password work for this frontend preview. Passwords are not saved. Demo session details remain in this browser tab and clear when you sign out.

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Contact SupportHow can I contact support?›

Official support contact details have not been supplied yet. Use the Contact Support preview for the intended support path; do not rely on invented addresses or email accounts.

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Follow the path from find to finish.

Different formats, clear rules. The diagrams below describe the intended experience, not active transactions.

Standard auction

  1. 1Join livestream
  2. 2Place binding bid
  3. 3Timer may extend under displayed rules
  4. 4Highest valid bid wins

Sudden-death auction

  1. 1Join livestream
  2. 2Place binding bid
  3. 3Fixed timer · No extension
  4. 4Highest valid bid wins

Buy It Now

  1. 1View fixed-price listing
  2. 2Review checkout total
  3. 3Payment
  4. 4Order confirmation
Read why bids are binding

Need additional help?

Official support channels and unresolved policy details will be published before transactions launch.

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